About Us

Last updated: October 22, 2026

Velsoriav brings a thoughtful approach to everyday skincare. We focus on products that fit naturally into daily routines, supported by clear information and accessible customer service.

Whether you are choosing a product for your morning routine or looking for a comforting evening care step, we want you to understand what you are purchasing and how to use it.

Our Approach

We believe a useful skincare shopping experience begins with straightforward descriptions. Our product pages provide information about each item's intended use, features, and available directions.

Individual experiences can differ. Please review the ingredient information, instructions, and precautions for the specific product before use. If you have a known ingredient allergy or sensitivity, check the label carefully before purchasing.

Support Throughout Your Purchase

Our customer support team can assist with product enquiries, order updates, delivery concerns, and return requests. Our Shipping Policy and Return Policy explain the practical details of purchasing from us.

Who Operates Velsoriav?

Velsoriav is operated by Xiamen Yiling Gongchuang Technology Co., Ltd.

Legal Company Name: Xiamen Yiling Gongchuang Technology Co., Ltd.

Business Address:Room 343, No. 500-3 Qianpu Road, Siming District, Xiamen, Fujian, China

Website: https://velsoriav.com
Customer Support Email: service@velsoriav.com
Customer Service Phone: +86 592 2561617

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8), excluding public holidays.

We aim to respond to enquiries within 1–2 business days.